(This is the ninth in a series on The Power of Choice – Leveraging Configuration Technology to Differentiate, Simplify, Perform and Win, by Mike Shields, Co-Founder and CEO of eLogic Group.)
Mike Shields, Co-Founder/CEO
(This is the fifth in a series on The Power of Choice – Leveraging Configuration Technology to Differentiate, Simplify, Perform and Win, by Mike Shields, Co-Founder and CEO of eLogic Group.)
I’d like to introduce a simple model to identify a few degrees of differentiation… It’s shown here in 2-dimensions PRODUCT and PROCESS…
1. Quantify Value
Lean practices start with understanding the value chain, and how each process step contributes to serving market and customer needs. We have have adapted Value Stream Mapping and Lean Process Design techniques to enable a quick, efficient and high-value analysis of the entire commerce value chain.
Lean Order practices yield benefits in four key business metrics – Cycle Time, Quality, Productivity, and Profit Margin:
Cycle Time: Customers have found that by effectively streamlining their business
processes, their end-to-end quote and order processing cycle times are typically improved by 50% – 90% over the existing practices. Reducing cycle time by these amounts provides the opportunity to effectively double throughput—and more importantly, in many cases, to lead markets in responsiveness to customer needs.